Faculty Directory by Area

Visiting Faculty

Ram D. Gopal

Adjunct Professor in Operations Management, Quantitative Methods and Information Systems

Ph. D. Management Information Systems, 1994 - S.U.N.Y at Buffalo, USA
B.Tech. Indian Institute of Technology, 1986 - Madras, India

ram.gopal@iimu.ac.in

Experience

Department Head, Operations and Information Management, 2008- 2018
- Center for the Advancement of Business Analytics (CABA), launched May 2017
- Master of Science in Business Analytics and Project Management (MSBAPM) expansion to Stamford campus, launched fall 2017
- University-wide minor in Analytics, developed in conjunction with the Department of Computer Science, launched fall 2017
- Business Data Analytics (BDA) undergraduate major, launched fall 2015
- Master of Science in Business Analytics and Project Management (MSBAPM), launched fall 2011 in the Hartford campus
- Graduate level Advanced Business Certificate (ABC) programs in IT Audit, Business Analytics, and Project Management, launched fall 2010
- Undergraduate Minor in Engineering Management designed for both Business and Engineering undergraduate students, launched fall 2009

Ph.D. Program Director, Operations and Information Management, 1998-2008 Editorial
- Senior Editor, Information Systems Research, 2008 – 2013, 2017- present
- Senior Editor, Decision Sciences Journal, 2013 - 2017
- Ad hoc Associate Editor and Senior Editor, Management Information Systems Quarterly, 2012- present
- Associate Editor, Decision Sciences Journal, 2010 – 2012
- Associate Editor, Information Systems Research, 2006 – 2008
- Editorial Board Member of Information Systems Frontiers: Journal on Research and Innovation and Journal of Database Management
- Co-editor (with Robert Fichman, Alok Gupta, and Sam Ransbotham), Special Issue on Ubiquitous IT and Digital Vulnerabilities, Information Systems Research, January 2015 – January 2017
- Associate Editor, Special Issue on Transformational Issues of Big Data and Analytics in Networked Business, Management Information Systems Quarterly, 2015
- Co-editor (with Prabhudev Konana), Special Issue on Social Computing, Operations and Markets, Decision Sciences Journal, 2011
- Co-editor (with Jim Marsden and Jan Vanthienen), Special Issue on Recent Advances in Data and Text Mining, Decision Support Systems, 2010

Conferences and Workshops

President, Workshop on Information Technology and Systems, 2016 - 2018
Co-chair, Conference on Information Systems and Technologies, November 2014, San Francisco
Vice President, Workshop on Information Technology and Systems, 2012-2015
Co-chair, Workshop on Information Technology and Systems, December 2008, Paris, FRANCE
Chair, Information Systems Cluster, CORS-INFORMS International, June 2009, Toronto, CANADA
Technology Instruction Chair, Workshop on Information Technology and Systems, 2009 and 2010
Mini-Track Chair for Intellectual Property Rights in the Digital Economy, Hawaii International Conference on Systems and Science, 2001-2002
Program Committee, Workshop on Information Technology and Systems, 2001- present
Program Committee, China Summer Workshop on Information Management, 2011 - present

Awards

Information Systems Society’s Distinguished Fellow Award, 2015
GE Capital Endowed Professor of Business, 2002-present
Ackerman Research Scholar, 1998-2007
CIBER Research Fellow, 1999-2002
School of Business Research Excellence Award, 2008, 2012
School of Business Best Research Article “Interval Protection of Confidential Information in a Database,” 1998 “Confidentiality via Camouflage: CVC Technique for the Protection of Confidential Data in a Database,” 2000 “Privacy Protection of Binary Confidential Data against Deterministic, Stochastic, and Insider Threat,” 2002 “Freedom of Privacy: Anonymous Data Collection with Respondent-Defined Privacy Protection,” 2010
Best Associate Editor Award, Information Systems Research, 2007
MBA Teacher of the Year Award, Operations and Information Management, 2003, 2009, 2012, 2013
School of Business Graduate Teaching Award, 2003, 2018
School of Business Undergraduate Teaching Award, 2002
Chancellor’s Information Technology Award, 2001
School of Business Outstanding Service Award, 2000

Research

Complete List of Published Work in MyBibliography:
https://scholar.google.com/citations?hl=en&user=6ytuTrkAAAAJ&cstart=20&view_op=list_works

Journal Publications

Yaraghi, N., Gopal, R. D., “The Role of HIPAA Omnibus Rules in Reducing the Frequency of Medical Data Breaches: Insights from an Empirical Study”, The Milbank Quarterly 96(1): 144-166, 2018
Han, X., Yaraghi, N., and Gopal, R. D. “Winning at All Costs: Analysis of Inflation in Nursing Homes’ Rating System”, Production and Operations Management, 27(2): 215- 233, 2018
Gopal, R. D., Hidaji, H., Patterson, R, Rolland, E, and Zhdanov, D., “How Much to Share with Third Parties? User’s Privacy Concerns and Website’s Dilemma”, MIS Quarterly, 42(1), 143-164, 2018
Eftekhari, S., Yaraghi, N., Singh, R., Gopal, R. D., Ramesh, R. “Do Health Information Exchanges Deter Repetition of Medical Services?” ACM Transactions on Management Information Systems, 8 (1): 2, 2017
Ransbotham, S., Fichman, R. G., Gopal, R. D., and Gupta, A., “Special Section Introduction—Ubiquitous IT and Digital Vulnerabilities,” Information Systems Research, Vol. 27, Issue 4, pp. 834 - 847, November 2016
Gopal, R. D., Hidaji, H., Patterson, R, Rolland, E, and Zhdanov, D., “Design Improvements for Message Propagation in Malleable Social Networks,” Production and Operations Management Journal, Vol. 25, No. 6, pp. 993–1005, 2016
Gopal, R. D., Li, Xinxin, Singh, Harpreet, “Pipes, Pools and Filters: How Collaboration Networks Affect Innovative Performance”, Strategic Management Journal, Vol. 37, Issue 8, pp. 1649–1666, 2016
Boylu, F., Bhattacharjee, S., Bai, X., and Gopal, R. D., “Growth Projections and Assortment Planning of Commodity Products across Multiple Stores: A Data Mining and Optimization Approach”, INFORMS Journal on Computing, Vol. 27, Issue 4, pp. 619- 635, 2015
Gopal, R. D., Yaraghi, N., Ramesh, R., and Singh, R., “Drivers of Information Disclosure on Health Information Exchange Platforms: Insights from an Exploratory Empirical Study”, Journal of the American Medical Informatics Association, 22(6): 1183-1186, 2015
Wang, L., Gopal R. D., Shankar, S., and Pancras, J. “On the Brink: Predicting Business Failure with Mobile Location-Based Checkins,” Decision Support Systems, Vol. 76, pp. 3-13, 2015
Gopal, R. D., Yaraghi, N., Ramesh, R., Du, A., Sharman, R. “Health Information Exchange as a Multi-sided Platform: Adoption, Usage and Practice Involvement in Service Co-Production”, Information Systems Research, Vol. 26, Issue 1, pp. 1-18, March 2015
Gopal, R. D., Ramesh, R., Das-Smith, S., Du, A. Y, “Optimal Management of Digital Content on Tiered Infrastructure Platforms,” Information Systems Research, Published Online: December 24, 2014
Gopal, R. D., Langer, N., Mehra, A., Bapna, R. “Examining Returns to Scale and Human Capital Investments in the Offshore IT Services Industry: A Firm Level Analysis of Small and Medium Enterprises,” MIS Quarterly, Vol. 38, Issue 3, pp. 757-771, 2014
Gopal, R. D., Yaraghi, N., Ramesh, R., Du, A., Sharman, R. “Professional and Geographical Network Effects on Healthcare Information Exchange Growth: Does Proximity Really Matter?” Journal of the American Medical Informatics Association, Vol. 21, Issue 4, pp. 671-678, 2014
Garfinkel, R. S., Alirezazadeh, P., Boylu, F., Gopal, R. D. “Optimal Identity Matching via Statistical Estimation and Information Acquisition”, Decision Support Systems, Vol. 57, pp. 160-171, January 2014
Bapna, R., Langer, N., Mehra, A, Gopal, R. D., Gupta, A., “Human Capital Investments and Employee Performance: An Analysis of IT Services Industry”, Management Science, Vol. 59, Issue 3, pp. 641-658, 2013
Gopal, R. D., Yaraghi, N., Ramesh, R., Du, A., Sharman, R. “Network Effects in Health Information Exchange Growth,” ACM Transactions on Management Information Systems, Vol. 4, Issue 1, pp. 1-26, 2013
Aggarwal, R., Gopal, R. D., Gupta, A., Singh, P, “Putting Money Where the Mouths are: The Relation Between Venture Financing and Electronic Word-of-Mouth”, Information Systems Research, Vol. 23, No. 3, pp. 976–992, 2012
Aggarwal, R., Gopal, R. D., Sankaranarayanan, R., Singh, P., “Blog, Blogger, and the Firm: Can Negative Posts by Employees Benefit Firms?” Information Systems Research, Vol. 23, No. 2, pp. 306–322, 2012
Bai, X., Gopal, R. D., Nunez, M., Zhdanov, D., “On The Prevention of Fraud and Privacy Exposure in Process Information Flow” INFORMS Journal on Computing, Vol. 24, Issue 3, pp. 416-432, 2012
Gopal, R. D., Ramesh, R., Das-Smith, S., Du, A. Y. “Risk Hedging in Storage Grid Markets: Do Options Add Value to Forwards?” ACM Transactions on Management Information Systems, Vol. 2, Issue 2, pp. 10:1-10:23, 2011
Das, S., Du, A. Y., Gopal, R. D., and Ramesh, R., “Risk Management and Optimal Pricing in Online Storage Grids,” Information Systems Research, 22(4), pp. 756-773, 2011
Gopal, R. D., Li, X., Sankaranarayanan, R., “Search and Content Channel Interaction in Online Keyword-Based Advertising” Decision Support Systems, 52(1), pp. 1-8, December 2011
Bhattacharjee, S., Gopal, R. D., Marsden, J., and Sankaranarayanan, R., “Digital Goods and Markets: Emerging Issues and Challenges” ACM Transactions on Management Information Systems, Vol. 2, Issue 2, pp. 8:1-8:14, 2011
Gopal, R. D., Li, X., Sankaranarayanan, R., “Search and Content Channel Interaction in Online Keyword-Based Advertising” Decision Support Systems, Vol. 52, Issue 1, pp. 1-8, 2011
Gopal, R. D., and Gupta, A., “Trading Higher Software Piracy for Higher Profits: The Case of Phantom Piracy,” Management Science, Vol. 56, No. 11, pp. 1946-1962, November 2010
Bai, X., Gopal, R. D., Nunez, M., Zhdanov, D., “On Managing Information Security Risk for Business Processes,” International Journal of Decision Sciences, 1 (1), 45-53, 2010
Pathak, B., Garfinkel, R., Gopal, R. D., Venkatesan, R., and Yin, F., “Empirical Analysis of the Impact of Recommender Systems on Sales,” Journal of Management Information Systems, Vol. 27, No. 02, pp. 159-188, Fall 2010
Kumar, R., Gopal, R. D., and Garfinkel, R., “Freedom of Privacy: Anonymous Data Collection with Respondent-Defined Privacy Protection,” INFORMS Journal on Computing, Vol. 22, No. 3, pp. 471-481, Summer 2010
Bhattacharjee, S., Gopal, R. D., Marsden, J., Sankaranarayanan, R., and Telang, R., “To Theme or Not To Theme: Can Theme Strength be the Music Industry's "Killer App"?” Decision Support Systems, Volume 48, Issue 1, pp. 141-149, December 2009
Bhattacharjee, S., Gopal, R. D., Lertwachara, K., and Marsden, J., “Re- tuning the Music Industry – Can They Re-attain Business Resonance,” Communications of the ACM, Volume 52, Issue 6, pp. 136-140, June 2009
Garfinkel, R., Gopal, R. D., Pathak, B., and Yin, F., “Shopbot 2.0: Integrating Recommendations and Promotions with Comparison Shopping,” Decision Support Systems, Volume 46 Issue 1, pp. 61-69, December 2008
Du, A. Y., Geng, X., Gopal, R. D., Ramesh, R., and Whinston, A. B., “Topographically Discounted Internet Infrastructure Resources: A Panel Study and Econometric Analysis,” in Information Technology and Management, Vol. 9, No. 2, pp. 135-146, June 2008
Nunez, M., Garfinkel, R., and Gopal, R. D., “Stochastic Protection of Confidential Information in Statistical Databases: A Hybrid of Data Perturbation and Query Restriction,” Operations Research, Vol. 55, No. 5, pp. 890-908, 2007
Du, A. Y., Geng, X., Gopal, R. D., Ramesh, R., and Whinston, A. B., “Capacity Provision Networks: Foundations of Markets for Sharable Resources in Distributed Computational Economies,” Information Systems Research, Vol. 19, No. 2, pp. 126-144, 2007
Sharman, R., Gopal, R. D., Ramesh, R., and Ramanna S., “Cache Architecture for On- Demand Streaming,” ACM Transactions on the Web, Vol. 1, Issue 3, pp. 2007
Garfinkel, R., Gopal, R. D., and Thompson, S., “Releasing Individually Identifiable Microdata with Privacy Protection against Stochastic Threat: An Application to Health Information,” Information Systems Research, Vol. 18, No. 1, pp. 23-41, 2007
Bhattacharjee, S., Gopal, R. D., Marsden, J., and Telang, R., “The Effect of Digital Sharing Technologies on Music Markets: A Survival Analysis of Albums on Ranking Charts,” Management Science, Vol. 52, No. 9, pp. 1359-1374, 2007
Bhattacharjee, S., Gopal, R. D., Lertchwara, K., and Marsden, J., “Stochastic Dynamics of Music Album Lifecycle: An Analysis of the New Music Landscape,” International Journal of Human Computer Studies, Vol. 65, Issue 1, pp. 85-93, 2007
Bhattacharjee, S., Gopal, R. D., Lertchwara, K., and Marsden, J., “Impact of Legal Threats on Individual Behavior: An Analysis of Music Industry Actions and Online Music Sharing,” Journal of Law and Economics, Vol. 49, No. 1, pp. 91-114, April 2006
Gopal, R. D., Bhattacharjee, S., and Sanders, G. L., “Do Artists Benefit from Online Music Sharing?” Journal of Business, Vol. 79, No. 3, pp. 1503-1534, May 2006
R. Bapna, P. Goes, R. D. Gopal, and J. Marsden, “Moving from Data-Constrained to Data-Enabled Research: Experiences and Challenges in Collecting, Validating, and Analyzing Large-Scale E-Commerce Data,” Statistical Science, 21(2) (2006)
Gopal, R. D., Phatak, B., Tripathi, A., and Yin, F., “From Fatwallet To eBay: An Investigation of Online Deal Forums and Sales Promotions,” Journal of Retailing, 82(2), pp. 155-164, 2006
Bhattacharjee, S., Gopal, R. D., Lertchwara, K., and Marsden, J., “Consumer Search and Retailer Strategies in the Presence of Online Music Sharing,” Journal of Management Information Systems, Vol. 23, No. 1, pp.129-159, 2006
Garfinkel, R., Gopal, R. D., Rice, D., and Nunez, M., “Secure Electronic Markets for Private Information,” IEEE Transactions on Systems, Man and Cybernetics (Part A: Systems and Humans), Vol. 36, No. 3, pp. 461-471, May 2006
Bhattacharjee, S., Gopal, R. D., Lertchwara, K., and Marsden, J., “Whatever Happened To Payola? An Empirical Analysis of Online Music Sharing” Decision Support Systems, pp. 104-120, Vol. 14, 2006
Gopal, R. D., Thompson, S., Tung, A., and Whinston, A. B., “Managing Risks in Multiple Online Auctions: An Options Approach,” in Decision Sciences, pp. 397-425, Vol. 36, No.3, 2005
Bhattacharjee, S., Gopal, R. D., Lertchwara, K., and Marsden, J., “Using P2P Sharing Activity to Improve Business Decision Making: Proof of Concept for Estimating Product Life-Cycle,” in Electronic Commerce Research and Applications, pp. 14-20, Vol. 4, No. 1, 2005
Gopal, R. D., Sanders, G. L., Bhattacharjee, S., Agrawal, M., and Wagner, S. C., “A Behavioral Model of Digital Music Piracy,” Journal of Organizational Computing and Electronic Commerce, Vol. 14, No. 2, Pages 89-105, 2004
Seung K. S., Gopal, R. D., Sanders, G. L., and Whinston, A. B., “Global Software Piracy Revisited: Beyond Economics,” Communications of the ACM, pp. 103-107, Vol. 47, No. 1, January 2004
Bhattacharjee, S., Gopal, R. D., and Sanders, G. L., “Digital Music And Online Sharing: Software Piracy 2.0?” Communications of the ACM, pp. 107-111, Vol. 46, No. 7, July 2003
Geng, X., Gopal, R. D., Ramesh, R., and Whinston, A. B., “Scaling Web Services with Capacity Provision Networks,” IEEE-Computer, pp. 64-72, Vol. 36, No. 11, November 2003
Geng, X., Gopal, R. D., Ramesh, R., and Whinston, A. B., “Trading Caches: Capacity Provision Networks,” IEEE-IT Professional, pp. 30-36, Vol. 5, No. 4, July|August 2003
Tung, Y. A., Gopal, R. D., and Whinston, A. B., “Multiple Online Auctions,” IEEE- Computer, pp. 100-102, Vol. 36, No. 2, February 2003
Gopal, R. D., Ramesh, R., and Whinston, A. B., “Microproducts in a Digital Economy: Trading Small, Gaining Large,” International Journal of Electronic Commerce, pp. 9-29, Vol. 8, No. 2, Winter 2003-4
Garfinkel, R, Fernandez, and Gopal, R. D., “Design of an Interactive Spell Checker: Optimizing the List of Offered Words,” Decision Support Systems, pp. 385-397, Vol. 35, 2003
Garfinkel, R, Gopal, R. D, and Goes, P. B., “Privacy Protection of Binary Confidential Data against Deterministic, Stochastic, and Insider Threat,” Management Science, pp. 749-764, Vol. 48, 2002
Gopal, R. D, Goes, P. B, and Garfinkel, R., “Confidentiality via Camouflage: CVC Technique for the Protection of Confidential Data in a Database,” Operations Research, pp. 501-516, Vol. 50, 2002
Gopal, R. D., Walter Z. D., and Tripathi, A. K., “AdMediation: New Horizons in Effective Email Advertising,” Communications of the ACM, pp. 91-96, No. 44, No. 12, December 2001
Gopal, R. D., Ramesh, R., and Zionts, S., “Criss-Cross Hash Joins: Design and Analysis,” IEEE Transactions on Data and Knowledge Engineering, pp. 637-653, Vol. 13, No. 4, July/August 2001
Gopal, R. D., Ramesh, R., and Zionts, S., “Cascade Graphs: Analysis, Design and Algorithms,” INFORMS Journal of Computing, pp. 2-28, Vol. 13, No. 1, Winter 2001
Gopal, R. D., and Sanders, G. L., “Global Software Piracy: You Can't Get Blood Out of Turnip,” Communications of the ACM, pp. 82-89, Vol. 43, No. 9, September 2000
Tung, A. Y., Gopal, R. D., and Marsden, J., “HypEs: An Architecture for Hypermedia- enabled Expert Systems,” Decision Support Systems, 26, pp. 307-321, 1999
Gopal, R. D., and Tung, A., “An Examination of the Role of Internet Technologies in Developing Next Generational Executive Information Systems,” Journal of Computer Information Systems, Vol. 34, No. 3, pp. 81-91, 1999
Gopal, R. D. and Sanders, G. L., “International Software Piracy: Analysis of Key Issues and Impacts,” Information Systems Research, Vol. 9, No. 4, pp. 380-397, 1998
Gopal, R. D, Goes, P. B, and Garfinkel, R., “Interval Protection of Confidential Information in a Database,” INFORMS Journal on Computing, Vol. 10, No. 3, 1998
Goes, P. B., Gopal, R. D., and Chen, N., “Query Evaluation Management: Design and Prototype Implementation,” Decision Support Systems, No. 19, pp.23-42, 1997
Gopal, R. D., and Sanders, G. L., “Preventive and Deterrent Controls for Software Piracy,” Journal of Management Information Systems, Vol. 13, No. 44, pp. 29-48, 1997
Wang, C. H., Gopal, R. D., and Tung, A. Y., “Diffusion of Ladder-Type Innovations: A Study of Computer and Communications Convergence,” Computers and Industrial Engineering, Vol. 32, No. 3, pp.497-507, 1997
Wang, C. H., Gopal, R. D., and Zionts, S., “Use of Data Envelopment Analysis in Assessing Information Technology Impact on Firm Performance,” Annals of Operations Research, 73, pp. 191-213, 1997
Gopal, R. D. and Ramesh, R., “The Query Clustering Problem: A Set Partitioning Approach,” IEEE Transactions on Data and Knowledge Engineering, pp.885-899, Vol.7, No. 6, December 1995
Gopal, R. D., Ramesh, R., and Zionts, S., “Access Path Optimization in Relational Joins,” in ORSA Journal on Computing, Vol. 7, No.3, Summer 1995

Book Chapters

Gopal, R. D., Garfinkel, R. S., Nunez, M., Rice, D.. Information Systems Security and Statistical Databases: Preserving Confidentiality through Camouflage. Handbooks of Information Systems Volume 3 Series on Business Computing, Emerald Group Publishing Limited, Bingley, UK, pp. 319-346, 2009
Gopal, R. D., Bhattacharjee, S., Sankaranarayanan, R., Marsden, J. R.. Economic Determinants of Piracy of Digital Goods: Using Market Forces to Shape a Secure Solution, Annals of Emerging Research in Information Assurance, Security and Privacy Services, Eds. H. Raghav Rao & S. Upadhyaya, Elsevier, August 2008
Bhattacharjee, S., Gopal, R. D., Marsden, J., and Telang, R., “A Survival Analysis of Albums on Ranking Charts,” Peer-to-Peer Video: The Economics, Policy, and Culture of Today’s New Mass Medium, edited by Eli Noam and Lorenzo Maria Pupillo, Springer Science, LLC, New York, NY, 2008
Geng, X., Gopal, R. D., Ramesh, R., and Whinston, A. B., “Topographical Leveraging of Sharable Services: The Concept of Capacity Provision Networks,” Electronic Commerce and the Digital Economy, edited by Michael J. Shaw, M. E. Sharpe Inc., Armonk, NY, in press, 2004
Gopal, R. D., Walter Z. D., and Tripathi, A. K., “Economic Issues in Advertising via Email: A Role for A Trusted Third Party?” Contemporary Research in E-Marketing Volume 1, edited by Sandeep Krishnamurthy, Idea Group Inc., Hersey, PA, in press, 2004
Geng, X., Gopal, R. D., Ramesh, R., and Whinston, A. B., “Capacity Provision Networks: A Technology Framework and Economic Analysis of Web Cache Trading Hubs,” Innovations in Financial and Economic Networks, edited by Anna Nagurney, Kluwer Publishing Company, 2004
Tung, A., Gopal, R. D., and Marsden, J. R., “Architectural Foundations for Hypermedia- Enabled Expert Systems,” Multimedia Technology and Applications, pp. 34-44, Springer- Verlag, Singapore, 1997