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Visiting Faculty

Ram D. Gopal
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Ram D. Gopal
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Adjunct Professor in Operations Management, Quantitative Methods and Information Systems

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  • Ph. D. Management Information Systems, 1994 - S.U.N.Y at Buffalo, USA
  • B.Tech. Indian Institute of Technology, 1986 - Madras, India

Experience
  • Department Head, Operations and Information Management, 2008- 2018
    • Center for the Advancement of Business Analytics (CABA), launched May 2017.
    • Master of Science in Business Analytics and Project Management (MSBAPM) expansion to Stamford campus, launched fall 2017.
    • University-wide minor in Analytics, developed in conjunction with the Department of Computer Science, launched fall 2017.
    • Business Data Analytics (BDA) undergraduate major, launched fall 2015.
    • Master of Science in Business Analytics and Project Management (MSBAPM), launched fall 2011 in the Hartford campus.
    • Graduate level Advanced Business Certificate (ABC) programs in IT Audit, Business Analytics, and Project Management, launched fall 2010.
    • Undergraduate Minor in Engineering Management designed for both Business and Engineering undergraduate students, launched fall 2009.
  • Ph.D. Program Director, Operations and Information Management, 1998-2008 Editorial
    • Senior Editor, Information Systems Research, 2008 – 2013, 2017- present
    • Senior Editor, Decision Sciences Journal, 2013 - 2017
    • Ad hoc Associate Editor and Senior Editor, Management Information Systems Quarterly, 2012- present
    • Associate Editor, Decision Sciences Journal, 2010 – 2012
    • Associate Editor, Information Systems Research, 2006 – 2008
    • Editorial Board Member of Information Systems Frontiers: Journal on Research and Innovation and Journal of Database Management
    • Co-editor (with Robert Fichman, Alok Gupta, and Sam Ransbotham), Special Issue on Ubiquitous IT and Digital Vulnerabilities, Information Systems Research, January 2015 – January 2017
    • Associate Editor, Special Issue on Transformational Issues of Big Data and Analytics in Networked Business, Management Information Systems Quarterly, 2015
    • Co-editor (with Prabhudev Konana), Special Issue on Social Computing, Operations and Markets, Decision Sciences Journal, 2011
    • Co-editor (with Jim Marsden and Jan Vanthienen), Special Issue on Recent Advances in Data and Text Mining, Decision Support Systems, 2010
Conferences and Workshops
  • President, Workshop on Information Technology and Systems, 2016 - 2018
  • Co-chair, Conference on Information Systems and Technologies, November 2014, San Francisco
  • Vice President, Workshop on Information Technology and Systems, 2012-2015
  • Co-chair, Workshop on Information Technology and Systems, December 2008, Paris, FRANCE
  • Chair, Information Systems Cluster, CORS-INFORMS International, June 2009, Toronto, CANADA
  • Technology Instruction Chair, Workshop on Information Technology and Systems, 2009 and 2010
  • Mini-Track Chair for Intellectual Property Rights in the Digital Economy, Hawaii International Conference on Systems and Science, 2001-2002
  • Program Committee, Workshop on Information Technology and Systems, 2001- present
  • Program Committee, China Summer Workshop on Information Management, 2011 - present
Awards
  • Information Systems Society’s Distinguished Fellow Award, 2015
  • GE Capital Endowed Professor of Business, 2002-present
  • Ackerman Research Scholar, 1998-2007
  • CIBER Research Fellow, 1999-2002
  • School of Business Research Excellence Award, 2008, 2012
  • School of Business Best Research Article “Interval Protection of Confidential Information in a Database,” 1998 “Confidentiality via Camouflage: CVC Technique for the Protection of Confidential Data in a Database,” 2000 “Privacy Protection of Binary Confidential Data against Deterministic, Stochastic, and Insider Threat,” 2002 “Freedom of Privacy: Anonymous Data Collection with Respondent-Defined Privacy Protection,” 2010
  • Best Associate Editor Award, Information Systems Research, 2007
  • MBA Teacher of the Year Award, Operations and Information Management, 2003, 2009, 2012, 2013
  • School of Business Graduate Teaching Award, 2003, 2018
  • School of Business Undergraduate Teaching Award, 2002
  • Chancellor’s Information Technology Award, 2001
  • School of Business Outstanding Service Award, 2000
Research
Complete List of Published Work in MyBibliography:
https://scholar.google.com/citations?hl=en&user=6ytuTrkAAAAJ&cstart=20&view_op=list_works
Journal Publications
  • Yaraghi, N., Gopal, R. D., “The Role of HIPAA Omnibus Rules in Reducing the Frequency of Medical Data Breaches: Insights from an Empirical Study”, The Milbank Quarterly 96(1): 144-166, 2018.
  • Han, X., Yaraghi, N., and Gopal, R. D. “Winning at All Costs: Analysis of Inflation in Nursing Homes’ Rating System”, Production and Operations Management, 27(2): 215- 233, 2018.
  • Gopal, R. D., Hidaji, H., Patterson, R, Rolland, E, and Zhdanov, D., “How Much to Share with Third Parties? User’s Privacy Concerns and Website’s Dilemma”, MIS Quarterly, 42(1), 143-164, 2018.
  • Eftekhari, S., Yaraghi, N., Singh, R., Gopal, R. D., Ramesh, R. “Do Health Information Exchanges Deter Repetition of Medical Services?” ACM Transactions on Management Information Systems, 8 (1): 2, 2017.
  • Ransbotham, S., Fichman, R. G., Gopal, R. D., and Gupta, A., “Special Section Introduction—Ubiquitous IT and Digital Vulnerabilities,” Information Systems Research, Vol. 27, Issue 4, pp. 834 - 847, November 2016.
  • Gopal, R. D., Hidaji, H., Patterson, R, Rolland, E, and Zhdanov, D., “Design Improvements for Message Propagation in Malleable Social Networks,” Production and Operations Management Journal, Vol. 25, No. 6, pp. 993–1005, 2016.
  • Gopal, R. D., Li, Xinxin, Singh, Harpreet, “Pipes, Pools and Filters: How Collaboration Networks Affect Innovative Performance”, Strategic Management Journal, Vol. 37, Issue 8, pp. 1649–1666, 2016.
  • Boylu, F., Bhattacharjee, S., Bai, X., and Gopal, R. D., “Growth Projections and Assortment Planning of Commodity Products across Multiple Stores: A Data Mining and Optimization Approach”, INFORMS Journal on Computing, Vol. 27, Issue 4, pp. 619- 635, 2015.
  • Gopal, R. D., Yaraghi, N., Ramesh, R., and Singh, R., “Drivers of Information Disclosure on Health Information Exchange Platforms: Insights from an Exploratory Empirical Study”, Journal of the American Medical Informatics Association, 22(6): 1183-1186, 2015.
  • Wang, L., Gopal R. D., Shankar, S., and Pancras, J. “On the Brink: Predicting Business Failure with Mobile Location-Based Checkins,” Decision Support Systems, Vol. 76, pp. 3-13, 2015.
  • Gopal, R. D., Yaraghi, N., Ramesh, R., Du, A., Sharman, R. “Health Information Exchange as a Multi-sided Platform: Adoption, Usage and Practice Involvement in Service Co-Production”, Information Systems Research, Vol. 26, Issue 1, pp. 1-18, March 2015.
  • Gopal, R. D., Ramesh, R., Das-Smith, S., Du, A. Y, “Optimal Management of Digital Content on Tiered Infrastructure Platforms,” Information Systems Research, Published Online: December 24, 2014.
  • Gopal, R. D., Langer, N., Mehra, A., Bapna, R. “Examining Returns to Scale and Human Capital Investments in the Offshore IT Services Industry: A Firm Level Analysis of Small and Medium Enterprises,” MIS Quarterly, Vol. 38, Issue 3, pp. 757-771, 2014.
  • Gopal, R. D., Yaraghi, N., Ramesh, R., Du, A., Sharman, R. “Professional and Geographical Network Effects on Healthcare Information Exchange Growth: Does Proximity Really Matter?” Journal of the American Medical Informatics Association, Vol. 21, Issue 4, pp. 671-678, 2014.
  • Garfinkel, R. S., Alirezazadeh, P., Boylu, F., Gopal, R. D. “Optimal Identity Matching via Statistical Estimation and Information Acquisition”, Decision Support Systems, Vol. 57, pp. 160-171, January 2014.
  • Bapna, R., Langer, N., Mehra, A, Gopal, R. D., Gupta, A., “Human Capital Investments and Employee Performance: An Analysis of IT Services Industry”, Management Science, Vol. 59, Issue 3, pp. 641-658, 2013.
  • Gopal, R. D., Yaraghi, N., Ramesh, R., Du, A., Sharman, R. “Network Effects in Health Information Exchange Growth,” ACM Transactions on Management Information Systems, Vol. 4, Issue 1, pp. 1-26, 2013.
  • Aggarwal, R., Gopal, R. D., Gupta, A., Singh, P, “Putting Money Where the Mouths are: The Relation Between Venture Financing and Electronic Word-of-Mouth”, Information Systems Research, Vol. 23, No. 3, pp. 976–992, 2012.
  • Aggarwal, R., Gopal, R. D., Sankaranarayanan, R., Singh, P., “Blog, Blogger, and the Firm: Can Negative Posts by Employees Benefit Firms?” Information Systems Research, Vol. 23, No. 2, pp. 306–322, 2012.
  • Bai, X., Gopal, R. D., Nunez, M., Zhdanov, D., “On The Prevention of Fraud and Privacy Exposure in Process Information Flow” INFORMS Journal on Computing, Vol. 24, Issue 3, pp. 416-432, 2012.
  • Gopal, R. D., Ramesh, R., Das-Smith, S., Du, A. Y. “Risk Hedging in Storage Grid Markets: Do Options Add Value to Forwards?” ACM Transactions on Management Information Systems, Vol. 2, Issue 2, pp. 10:1-10:23, 2011.
  • Das, S., Du, A. Y., Gopal, R. D., and Ramesh, R., “Risk Management and Optimal Pricing in Online Storage Grids,” Information Systems Research, 22(4), pp. 756-773, 2011.
  • Gopal, R. D., Li, X., Sankaranarayanan, R., “Search and Content Channel Interaction in Online Keyword-Based Advertising” Decision Support Systems, 52(1), pp. 1-8, December 2011.
  • Bhattacharjee, S., Gopal, R. D., Marsden, J., and Sankaranarayanan, R., “Digital Goods and Markets: Emerging Issues and Challenges” ACM Transactions on Management Information Systems, Vol. 2, Issue 2, pp. 8:1-8:14, 2011.
  • Gopal, R. D., Li, X., Sankaranarayanan, R., “Search and Content Channel Interaction in Online Keyword-Based Advertising” Decision Support Systems, Vol. 52, Issue 1, pp. 1-8, 2011.
  • Gopal, R. D., and Gupta, A., “Trading Higher Software Piracy for Higher Profits: The Case of Phantom Piracy,” Management Science, Vol. 56, No. 11, pp. 1946-1962, November 2010.
  • Bai, X., Gopal, R. D., Nunez, M., Zhdanov, D., “On Managing Information Security Risk for Business Processes,” International Journal of Decision Sciences, 1 (1), 45-53, 2010.
  • Pathak, B., Garfinkel, R., Gopal, R. D., Venkatesan, R., and Yin, F., “Empirical Analysis of the Impact of Recommender Systems on Sales,” Journal of Management Information Systems, Vol. 27, No. 02, pp. 159-188, Fall 2010.
  • Kumar, R., Gopal, R. D., and Garfinkel, R., “Freedom of Privacy: Anonymous Data Collection with Respondent-Defined Privacy Protection,” INFORMS Journal on Computing, Vol. 22, No. 3, pp. 471-481, Summer 2010.
  • Bhattacharjee, S., Gopal, R. D., Marsden, J., Sankaranarayanan, R., and Telang, R., “To Theme or Not To Theme: Can Theme Strength be the Music Industry's "Killer App"?” Decision Support Systems, Volume 48, Issue 1, pp. 141-149, December 2009.
  • Bhattacharjee, S., Gopal, R. D., Lertwachara, K., and Marsden, J., “Re- tuning the Music Industry – Can They Re-attain Business Resonance,” Communications of the ACM, Volume 52, Issue 6, pp. 136-140, June 2009.
  • Garfinkel, R., Gopal, R. D., Pathak, B., and Yin, F., “Shopbot 2.0: Integrating Recommendations and Promotions with Comparison Shopping,” Decision Support Systems, Volume 46 Issue 1, pp. 61-69, December 2008.
  • Du, A. Y., Geng, X., Gopal, R. D., Ramesh, R., and Whinston, A. B., “Topographically Discounted Internet Infrastructure Resources: A Panel Study and Econometric Analysis,” in Information Technology and Management, Vol. 9, No. 2, pp. 135-146, June 2008.
  • Nunez, M., Garfinkel, R., and Gopal, R. D., “Stochastic Protection of Confidential Information in Statistical Databases: A Hybrid of Data Perturbation and Query Restriction,” Operations Research, Vol. 55, No. 5, pp. 890-908, 2007.
  • Du, A. Y., Geng, X., Gopal, R. D., Ramesh, R., and Whinston, A. B., “Capacity Provision Networks: Foundations of Markets for Sharable Resources in Distributed Computational Economies,” Information Systems Research, Vol. 19, No. 2, pp. 126-144, 2007.
  • Sharman, R., Gopal, R. D., Ramesh, R., and Ramanna S., “Cache Architecture for On- Demand Streaming,” ACM Transactions on the Web, Vol. 1, Issue 3, pp. 2007.
  • Garfinkel, R., Gopal, R. D., and Thompson, S., “Releasing Individually Identifiable Microdata with Privacy Protection against Stochastic Threat: An Application to Health Information,” Information Systems Research, Vol. 18, No. 1, pp. 23-41, 2007.
  • Bhattacharjee, S., Gopal, R. D., Marsden, J., and Telang, R., “The Effect of Digital Sharing Technologies on Music Markets: A Survival Analysis of Albums on Ranking Charts,” Management Science, Vol. 52, No. 9, pp. 1359-1374, 2007.
  • Bhattacharjee, S., Gopal, R. D., Lertchwara, K., and Marsden, J., “Stochastic Dynamics of Music Album Lifecycle: An Analysis of the New Music Landscape,” International Journal of Human Computer Studies, Vol. 65, Issue 1, pp. 85-93, 2007.
  • Bhattacharjee, S., Gopal, R. D., Lertchwara, K., and Marsden, J., “Impact of Legal Threats on Individual Behavior: An Analysis of Music Industry Actions and Online Music Sharing,” Journal of Law and Economics, Vol. 49, No. 1, pp. 91-114, April 2006.
  • Gopal, R. D., Bhattacharjee, S., and Sanders, G. L., “Do Artists Benefit from Online Music Sharing?” Journal of Business, Vol. 79, No. 3, pp. 1503-1534, May 2006.
  • R. Bapna, P. Goes, R. D. Gopal, and J. Marsden, “Moving from Data-Constrained to Data-Enabled Research: Experiences and Challenges in Collecting, Validating, and Analyzing Large-Scale E-Commerce Data,” Statistical Science, 21(2) (2006).
  • Gopal, R. D., Phatak, B., Tripathi, A., and Yin, F., “From Fatwallet To eBay: An Investigation of Online Deal Forums and Sales Promotions,” Journal of Retailing, 82(2), pp. 155-164, 2006.
  • Bhattacharjee, S., Gopal, R. D., Lertchwara, K., and Marsden, J., “Consumer Search and Retailer Strategies in the Presence of Online Music Sharing,” Journal of Management Information Systems, Vol. 23, No. 1, pp.129-159, 2006.
  • Garfinkel, R., Gopal, R. D., Rice, D., and Nunez, M., “Secure Electronic Markets for Private Information,” IEEE Transactions on Systems, Man and Cybernetics (Part A: Systems and Humans), Vol. 36, No. 3, pp. 461-471, May 2006.
  • Bhattacharjee, S., Gopal, R. D., Lertchwara, K., and Marsden, J., “Whatever Happened To Payola? An Empirical Analysis of Online Music Sharing” Decision Support Systems, pp. 104-120, Vol. 14, 2006.
  • Gopal, R. D., Thompson, S., Tung, A., and Whinston, A. B., “Managing Risks in Multiple Online Auctions: An Options Approach,” in Decision Sciences, pp. 397-425, Vol. 36, No.3, 2005.
  • Bhattacharjee, S., Gopal, R. D., Lertchwara, K., and Marsden, J., “Using P2P Sharing Activity to Improve Business Decision Making: Proof of Concept for Estimating Product Life-Cycle,” in Electronic Commerce Research and Applications, pp. 14-20, Vol. 4, No. 1, 2005.
  • Gopal, R. D., Sanders, G. L., Bhattacharjee, S., Agrawal, M., and Wagner, S. C., “A Behavioral Model of Digital Music Piracy,” Journal of Organizational Computing and Electronic Commerce, Vol. 14, No. 2, Pages 89-105, 2004.
  • Seung K. S., Gopal, R. D., Sanders, G. L., and Whinston, A. B., “Global Software Piracy Revisited: Beyond Economics,” Communications of the ACM, pp. 103-107, Vol. 47, No. 1, January 2004.
  • Bhattacharjee, S., Gopal, R. D., and Sanders, G. L., “Digital Music And Online Sharing: Software Piracy 2.0?” Communications of the ACM, pp. 107-111, Vol. 46, No. 7, July 2003.
  • Geng, X., Gopal, R. D., Ramesh, R., and Whinston, A. B., “Scaling Web Services with Capacity Provision Networks,” IEEE-Computer, pp. 64-72, Vol. 36, No. 11, November 2003.
  • Geng, X., Gopal, R. D., Ramesh, R., and Whinston, A. B., “Trading Caches: Capacity Provision Networks,” IEEE-IT Professional, pp. 30-36, Vol. 5, No. 4, July|August 2003.
  • Tung, Y. A., Gopal, R. D., and Whinston, A. B., “Multiple Online Auctions,” IEEE- Computer, pp. 100-102, Vol. 36, No. 2, February 2003.
  • Gopal, R. D., Ramesh, R., and Whinston, A. B., “Microproducts in a Digital Economy: Trading Small, Gaining Large,” International Journal of Electronic Commerce, pp. 9-29, Vol. 8, No. 2, Winter 2003-4.
  • Garfinkel, R, Fernandez, and Gopal, R. D., “Design of an Interactive Spell Checker: Optimizing the List of Offered Words,” Decision Support Systems, pp. 385-397, Vol. 35, 2003.
  • Garfinkel, R, Gopal, R. D, and Goes, P. B., “Privacy Protection of Binary Confidential Data against Deterministic, Stochastic, and Insider Threat,” Management Science, pp. 749-764, Vol. 48, 2002.
  • Gopal, R. D, Goes, P. B, and Garfinkel, R., “Confidentiality via Camouflage: CVC Technique for the Protection of Confidential Data in a Database,” Operations Research, pp. 501-516, Vol. 50, 2002.
  • Gopal, R. D., Walter Z. D., and Tripathi, A. K., “AdMediation: New Horizons in Effective Email Advertising,” Communications of the ACM, pp. 91-96, No. 44, No. 12, December 2001.
  • Gopal, R. D., Ramesh, R., and Zionts, S., “Criss-Cross Hash Joins: Design and Analysis,” IEEE Transactions on Data and Knowledge Engineering, pp. 637-653, Vol. 13, No. 4, July/August 2001.
  • Gopal, R. D., Ramesh, R., and Zionts, S., “Cascade Graphs: Analysis, Design and Algorithms,” INFORMS Journal of Computing, pp. 2-28, Vol. 13, No. 1, Winter 2001.
  • Gopal, R. D., and Sanders, G. L., “Global Software Piracy: You Can't Get Blood Out of Turnip,” Communications of the ACM, pp. 82-89, Vol. 43, No. 9, September 2000.
  • Tung, A. Y., Gopal, R. D., and Marsden, J., “HypEs: An Architecture for Hypermedia- enabled Expert Systems,” Decision Support Systems, 26, pp. 307-321, 1999.
  • Gopal, R. D., and Tung, A., “An Examination of the Role of Internet Technologies in Developing Next Generational Executive Information Systems,” Journal of Computer Information Systems, Vol. 34, No. 3, pp. 81-91, 1999.
  • Gopal, R. D. and Sanders, G. L., “International Software Piracy: Analysis of Key Issues and Impacts,” Information Systems Research, Vol. 9, No. 4, pp. 380-397, 1998.
  • Gopal, R. D, Goes, P. B, and Garfinkel, R., “Interval Protection of Confidential Information in a Database,” INFORMS Journal on Computing, Vol. 10, No. 3, 1998.
  • Goes, P. B., Gopal, R. D., and Chen, N., “Query Evaluation Management: Design and Prototype Implementation,” Decision Support Systems, No. 19, pp.23-42, 1997.
  • Gopal, R. D., and Sanders, G. L., “Preventive and Deterrent Controls for Software Piracy,” Journal of Management Information Systems, Vol. 13, No. 44, pp. 29-48, 1997.
  • Wang, C. H., Gopal, R. D., and Tung, A. Y., “Diffusion of Ladder-Type Innovations: A Study of Computer and Communications Convergence,” Computers and Industrial Engineering, Vol. 32, No. 3, pp.497-507, 1997.
  • Wang, C. H., Gopal, R. D., and Zionts, S., “Use of Data Envelopment Analysis in Assessing Information Technology Impact on Firm Performance,” Annals of Operations Research, 73, pp. 191-213, 1997.
  • Gopal, R. D. and Ramesh, R., “The Query Clustering Problem: A Set Partitioning Approach,” IEEE Transactions on Data and Knowledge Engineering, pp.885-899, Vol.7, No. 6, December 1995.
  • Gopal, R. D., Ramesh, R., and Zionts, S., “Access Path Optimization in Relational Joins,” in ORSA Journal on Computing, Vol. 7, No.3, Summer 1995.
Book Chapters
  • Gopal, R. D., Garfinkel, R. S., Nunez, M., Rice, D.. Information Systems Security and Statistical Databases: Preserving Confidentiality through Camouflage. Handbooks of Information Systems Volume 3 Series on Business Computing, Emerald Group Publishing Limited, Bingley, UK, pp. 319-346, 2009
  • Gopal, R. D., Bhattacharjee, S., Sankaranarayanan, R., Marsden, J. R.. Economic Determinants of Piracy of Digital Goods: Using Market Forces to Shape a Secure Solution, Annals of Emerging Research in Information Assurance, Security and Privacy Services, Eds. H. Raghav Rao & S. Upadhyaya, Elsevier, August 2008
  • Bhattacharjee, S., Gopal, R. D., Marsden, J., and Telang, R., “A Survival Analysis of Albums on Ranking Charts,” Peer-to-Peer Video: The Economics, Policy, and Culture of Today’s New Mass Medium, edited by Eli Noam and Lorenzo Maria Pupillo, Springer Science, LLC, New York, NY, 2008.
  • Geng, X., Gopal, R. D., Ramesh, R., and Whinston, A. B., “Topographical Leveraging of Sharable Services: The Concept of Capacity Provision Networks,” Electronic Commerce and the Digital Economy, edited by Michael J. Shaw, M. E. Sharpe Inc., Armonk, NY, in press, 2004.
  • Gopal, R. D., Walter Z. D., and Tripathi, A. K., “Economic Issues in Advertising via Email: A Role for A Trusted Third Party?” Contemporary Research in E-Marketing Volume 1, edited by Sandeep Krishnamurthy, Idea Group Inc., Hersey, PA, in press, 2004.
  • Geng, X., Gopal, R. D., Ramesh, R., and Whinston, A. B., “Capacity Provision Networks: A Technology Framework and Economic Analysis of Web Cache Trading Hubs,” Innovations in Financial and Economic Networks, edited by Anna Nagurney, Kluwer Publishing Company, 2004.
  • Tung, A., Gopal, R. D., and Marsden, J. R., “Architectural Foundations for Hypermedia- Enabled Expert Systems,” Multimedia Technology and Applications, pp. 34-44, Springer- Verlag, Singapore, 1997.
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