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Sreejith  Kumar Krishnakumar
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Sreejith Kumar Krishnakumar

Operations Management, Quantitative Methods and Information Systems


  • Operations Management and Strategy, School of Management
  • Ph.D. - State University of New York (SUNY) at Buffalo, USA
  • M.S. in Supply Chain and Operations Management, School of Management, State University of New York (SUNY) at Buffalo, USA
  • B.E. University Visvesvaraya College of Engineering, Bangalore University, India

Working Papers and Papers Under Review
  • Has a paper in R&R, completed three rounds of review and to be submitted for Round 4 Review in Production and Operations Management (POM) journal (Ranked in A* Journal list).
  • “Roles of Executive Attention Foci and Board Characteristics in Firm Omni-Channel Strategies” under development and targeting submission to Journal of Operations Management.
  • “Channel Capabilities, Media Attention and Performance of CSR Initiatives” under development and targeting submission to Management Science.
Research Interests
Information Technology (IT) Capabilities and Supply Chain Management (SCM):
  • Electronic Commerce Capabilities
  • Omni-Channel Strategy and Retailing Innovations
  • IT and Corporate Social Responsibility (CSR)
  • Attention-Based Theories in SCM
  • Roles of Social Media in SCM

Use empirical research methods including panel regression models, structural equation modeling, survival analysis, count data models, two-stage models, zero inflation models, GMM and GEE models.

Prior Academic Experience

Visiting Professor, College of Business at Louisiana State University Shreveport (LSUS), USA. (2020 – 2021)

  • Responsible for teaching courses including Operations Management, Process Improvement, Project Management, Organizational Strategy and Policy, and Principles of Management at undergraduate and MBA levels.
  • Taught the above courses for small and large class sizes in both online and in-class modes.
Prior Industry Experience

Senior Consultant

    Manhattan Associates, Atlanta, USA. (2014 – 2015)
  • Managed implementation and support projects by providing active customer support for clients in multiple industries such as general merchandise, home furnishings, food products, and chemical products.
  • Involved extensively in providing knowledge/training of base functionality to above clients in labor management and warehouse management solutions, along with design of custom functionalities.
  • Helped improve accuracy of throughput reporting in the above implementations by resolving issues of throughput computations arising from the integration with the warehouse management.

Senior Quality Analyst

    Manhattan Associates, Bengaluru, India. (2008 – 2013)
  • Involved extensively in the design, quality testing and deployment of base and custom functionality in inventory optimization, forecasting, order management and planning solutions.
  • Involved in agile development projects and the associated iteration planning, sprint management and scrum updates.
  • Utilized knowledge of above solutions to design custom functionality, write technical and functional documentations, and knowledge transfer to internal support teams and clients.